Shipping

Shipping

We currently offer shipping services within Thailand only, and there are no associated shipping fees for standard delivery. Our standard shipping option ensures that your order will be delivered within 2-3 business days in Bangkok and 3-5 business days outside Bangkok.

If your shipping address is within Bangkok, you also have the option of choosing same-day delivery for orders placed before 16:00 (except for BAOBAO ISSEY MIYAKE, COMME des GARÇONS PLAY, Paul Smith, and rag & bone products, which will be delivered the following day). Please note that for same-day delivery, the customer is responsible for covering the delivery fee. Our service team will reach out to you to confirm and provide an approximate delivery cost before dispatching the product(s).

Please be aware that we do not offer multiple shipping addresses for a single order. If you need to send items to multiple addresses, kindly place separate orders. Also, please note that if you order from more than one brand, you may receive multiple shipments to ensure the fastest delivery.

Pick Up at Store

Club 21 provides the option for customers to personally pick up their product(s) at Club 21 Services located at EmQuartier. This option is available for orders placed before 16:00. Products will be ready for pickup 2 working days after the order is placed.

Shipment Tracking

Once we have shipped out your order, you will receive tracking number through through email ( Email Subject : Shipment Confirmation) to get the status of your shipment. If you do not receive your shipment or should you have any query, please contact Club 21 Services at Line: @Club21Services or 02-021-2121 from 11:00 – 20:00 everyday.